Gladly

Gladly

Private
San Francisco, CaliforniaEnterprise Softwarehttps://www.gladly.com

Last Round

Early Funding

Sep 26, 2024

Total Funding Raised

$213M

Company Overview

Gladly is a customer service technology company that offers a cloud-based communication platform to enhance customer service delivery by providing agents with a unified view of customer interactions across all channels and real-time insights into contact center operations.

Sector

Enterprise Software

Verticals

Customer Experience, CRM, NLP & Conversational AI, Retail Technology, Cloud Communications

Business Model

B2B2C

Customer Profile

Subscription SaaS

AI Layer

Application

Keywords

customer service platformomnichannel supportsingle conversation threadCX platformCCaaSunified customer profilepeople-centric servicecontext-aware AIAI agent assistticketless supportretail customer servicee-commerce customer serviceself-service automationB2B2C platform

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Gladly Comps

Public and private peers based on sector, stage, and business model.

CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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Gladly Funding Rounds

Historical fundraising activity

RoundDateAmount RaisedValuationInvestorsSources
Early FundingSep 26, 2024
Series EDec 15, 2022
Series DJan 29, 2019
Series CApr 20, 2017
Series AJun 21, 2016

Gladly Investors

Notable investors and investment history

InvestorRounds
AXA Venture PartnersEarly Funding
Greylock PartnersSeries D, Series E, Series C, Series A
New Enterprise Associates (NEA)Series E, Series D, Early Funding, Series C, Series A
Future FundSeries D
Glynn CapitalSeries E, Series D
Founders CapitalSeries C
Riverwood CapitalSeries E

Gladly Filings

SEC and related filings with document metadata.

TypedDateAmount OfferedAmount SoldFillingPagesDownload
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Gladly Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about Gladly's valuation, stock price, and market status.

Firmographic Details

HeadquartersSan Francisco, California
Year Founded2014
Last FundingSep 26, 2024

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