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Gorgias

Gorgias

Private
San Francisco, CaliforniaEnterprise Softwarehttps://www.gorgias.com/

Last Round

Series C

Extension

May 15, 2024

Est. Valuation

$530M

Total Funding Raised

$101.42M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

Gorgias is a conversational commerce platform company that provides AI-driven customer support and helpdesk solutions tailored for e-commerce businesses.

Sector

Enterprise Software

Verticals

E-commerce, Customer Experience, NLP & Conversational AI, Workflow Automation

Business Model

B2B

Customer Profile

Usage-Based SaaS, Subscription SaaS

AI Layer

Application

Keywords

helpdesk softwaree-commerce supportcustomer service platformconversational AIAI agentShopify supportcustomer experienceCXhelpdesk automationconversational commerceticketing systemorder managementAI support automatione-commerce helpdesksupport automation

Historical Pricing

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Caplight Momentum Score

Proprietary index based on bid/ask volume and sentiment.

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Gorgias Comps

Public and private peers based on sector, stage, and business model.

Gorgias comps — public and private peers by sector, stage, and business model
CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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Gorgias Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series C ExtensionMay 15, 2024
Series CAug 15, 2022
Series BDec 10, 2020
Series ANov 26, 2019
SeedMar 31, 2018
Seed
Feb 12, 2016

Key People

Founding team and executive leadership

Alex Plugaru

Cofounder CTO

Founding Team

Romain Lapeyre

CEO

Executive Team

Baptiste Laffond

CFO Services

Executive Team

Kunal Agarwal

Chief Financial Officer

Executive Team

Gorgias Investors

Notable investors and investment history

Gorgias investors
InvestorRounds
Kima VenturesSeed
Transpose Platform ManagementSeries C Extension, Series C
Right Side Capital ManagementSeed
SaaStr FundSeries C Extension, Series C
TechstarsAccelerator
AlvenSeries A, Series C, Series B, Series C Extension
GreycroftSeries B

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 8, 2026

    Launched AI FAQs to answer customer questions on product pages.

  • Jan 7, 2026

    Added Arc'teryx Limited as a customer.

Gorgias Filings

SEC and related filings with document metadata.

Data table
TypedDateAmount OfferedAmount SoldFillingPagesDownload
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Gorgias Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about Gorgias's valuation, stock price, and market status.

Firmographic Details

HeadquartersSan Francisco, California
Employee Range525
Year Founded2015
Last FundingMay 15, 2024

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