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Helpfeel Inc.

Helpfeel Inc.

Private
KyotoEnterprise Softwarehttps://helpfeel.com/

Last Round

Series E

Jan 26, 2026

Est. Valuation

$112.7M

Total Funding Raised

$66.64M

Momentum

Top 5%

of companies Caplight tracks

Company Overview

Helpfeel Inc. is a software company that develops an AI-powered enterprise search platform and knowledge management tools to boost self-service rates for customer support and internal knowledge bases.

Sector

Enterprise Software

Verticals

NLP & Conversational AI, Customer Experience, Workflow Automation

Business Model

B2B

Customer Profile

Subscription SaaS, Services & Consulting

AI Layer

Application

Keywords

AI searchknowledge managementcustomer support automationFAQ search engineintent-based searchenterprise searchRAGretrieval-augmented generationAI chatbotwiki platformsupport deflectionB2B SaaSAI agentdocument intelligenceinternal knowledge base

Historical Pricing

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Caplight Momentum Score

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Helpfeel Inc. Comparables

Compare Helpfeel Inc. with similar companies based on industry and business-model similarity.

Helpfeel Inc. comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Karakuri Inc.
83%
PKSHA Technology
80%
User Local, Inc.
76%

Helpfeel Inc. Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series EJan 26, 2026
Series EAug 28, 2025
Series DDec 11, 2023
Series CSep 5, 2022
Series BApr 7, 2021
Series B
Mar 2, 2021

Key People

Founding team and executive leadership

Isshu Rakusai

CEO & Founder

Founding Team

Hiroki Akiyama

CTO, Executive Officer

Executive Team

Helpfeel Inc. Investors

Notable investors and investment history

Helpfeel Inc. investors
InvestorRounds
GLOBIS Capital PartnersSeries D, Series E
Z Venture CapitalSeries A
Japan Post Investment CorporationSeries E
Salesforce VenturesSeries C, Series B, Series D
Global Brain CorporationSeries E
Japan Post Bank Asset Management Co., Ltd.Series E
One CapitalSeries D, Series C, Series B

Market signals

Structured signals derived from secondary market and firmographic data.

  • Oct 6, 2026

    Open roles increased to 52, 70% of headcount.

  • Sep 28, 2026

    Open roles increased to 46, representing 62% of headcount.

Recent news

Latest coverage and updates

  • has_issues_withSep 21, 2026

    On Sep 11th '26, Helpfeel Inc. disclosed a breach of its Gyazo image-sharing service in which an attacker exploited an upload-server vulnerability to run arbitrary commands and access backend systems, taking roughly 23.62 million user records and metadata for about 490 million images; the company blocked access routes, remediated the vulnerability, reported the incident to Japan’s privacy regulator, and asked users to change their passwords.

  • has_issues_withSep 18, 2026

    Helpfeel Inc. faces a major data breach after an attacker exploits a vulnerability in Gyazo's image-upload infrastructure, exposing approximately 23.62 million user-related records; the company blocks access routes and terminates the attacker's connections by Sep 12th '26.

  • has_issues_withSep 18, 2026

    Helpfeel Inc. says an attacker exploits a vulnerability in its image upload server in Japan on Sep 11th '26, reaches the database before being cut off, and takes roughly 23.62 million user records and metadata for about 490 million images.

  • has_issues_withSep 17, 2026

    On Sep 17th '26, Helpfeel Inc. confirmed a data breach caused by unauthorized third-party access and temporarily suspended Gyazo as a precaution while blocking the access routes, addressing the suspected vulnerability, and implementing countermeasures in Japan.

  • has_issues_withSep 17, 2026

    Helpfeel Inc. has issues with a security breach that exposes about 23.62 million user records, including email addresses and password hashes, and about 490 million image metadata records in Japan.

Helpfeel Inc. Filings

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Helpfeel Inc. filings preview — column headings only; records require access
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Frequently Asked Questions

Common questions about Helpfeel Inc.'s valuation, stock price, and market status.

Is Helpfeel Inc. a public or private company?

Helpfeel Inc. is a private company.

What is the current stock price of Helpfeel Inc.?

Helpfeel Inc. is a private company, so its shares have no public market price. Caplight tracks Helpfeel Inc.'s secondary market activity and provides MarketPrice™ estimates of its share price to Caplight users.

How much is Helpfeel Inc. worth (valuation)?

Helpfeel Inc.'s valuation is estimated at $112.7M based on funding round data.

Can I buy Helpfeel Inc. stock?

Helpfeel Inc. shares may be available on secondary markets subject to transfer restrictions. Caplight facilitates secondary market transactions for accredited investors.

When was Helpfeel Inc.'s last funding round?

Helpfeel Inc.'s most recent funding round was Series E on January 26, 2026.

Who are the main investors in Helpfeel Inc.?

Key investors in Helpfeel Inc. include GLOBIS Capital Partners, Global Brain Corporation, One Capital.

Will Helpfeel Inc. IPO soon?

No public IPO plans have been announced for Helpfeel Inc..

How can I track Helpfeel Inc. secondary market activity?

Caplight tracks bids, offers, and trades in Helpfeel Inc.'s shares on secondary markets.

Firmographic Details

HeadquartersKyoto
Employee Range77
Year Founded2007
Last FundingJan 26, 2026

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