Kustomer
PrivateLast Round
Series B
Aug 7, 2025
Est. Valuation
$250M
Total Funding Raised
$263.5M
Momentum
Top 25%
of companies Caplight tracks
Company Overview
Kustomer is a customer relationship management (CRM) company that offers an AI-native platform for proactive customer service and support, unifying tools for agents and teams to effectively manage customer relationships and resolve issues.
Sector
Enterprise Software
Verticals
Customer Experience, CRM, NLP & Conversational AI, Workflow Automation
Business Model
B2B
Customer Profile
Subscription SaaS, Usage-Based SaaS
AI Layer
Application
Keywords
Historical Pricing
Historical view of private secondary pricing and transaction trends.
Kustomer Comparables
Compare Kustomer with similar companies based on industry and business-model similarity.
Kustomer Funding Rounds
Historical fundraising activity
| Round | Date | Amount Raised | Valuation | Investors | Sources |
|---|---|---|---|---|---|
| Series B | Aug 7, 2025 | ||||
| Series A | May 23, 2023 | ||||
| M&A | Nov 30, 2020 | ||||
| Series E | Dec 4, 2019 | ||||
| Series D | May 29, 2019 | ||||
Series C | Jan 24, 2019 |
Key People
Founding team and executive leadership
Kustomer Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| Boldstart Ventures | Series A, Series B, Series C, Seed |
| Plug and Play Tech Center | Series A, Seed |
| Norwest Venture Partners | Series B |
| Canaan Partners | Series B, Series C, Series A |
| BoxGroup | Series A, Seed |
| Battery Ventures | Series E, Series B, Series D, Series A, Series C |
| Social Leverage | Series A, Series B, Series C, Seed |
Market signals
Structured signals derived from secondary market and firmographic data.
- Apr 20, 2026
Added Sweetgreen, Starz, Vuori, Resy, and Cotopaxi as customers.
- Apr 3, 2026
Launched AI Signals for real-time CX intelligence.
Kustomer Filings
SEC and related filings with document metadata.
| Typed | Date | Amount Offered | Amount Sold | Filling | Pages | Download |
|---|---|---|---|---|---|---|
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Frequently Asked Questions
Common questions about Kustomer's valuation, stock price, and market status.