Medallia
PrivateLast Round
Take Private
Oct 29, 2021
Est. Valuation
$6.4B
Total Funding Raised
$325M
Company Overview
Medallia is a global leader in customer and employee experience management. Its software-as-a-service (SaaS) platform, the Medallia Experience Cloud, utilizes AI and machine learning to capture and analyze feedback signals from a wide array of human, digital, and IoT interactions. The platform helps organizations understand customer and employee needs in real-time, enabling them to take prioritized actions to improve experiences and drive business growth. Medallia serves a diverse range of industries, including financial services, healthcare, retail, and the public sector. Founded in 2001, the company was publicly traded on the NYSE before being acquired by private equity firm Thoma Bravo in October 2021 to support its next phase of growth.
Sector
Enterprise Software
Verticals
Customer Experience, HR, Business Intelligence, NLP & Conversational AI
Business Model
B2B
Customer Profile
Subscription SaaS, Government Contracts, Services & Consulting, Usage-Based SaaS
AI Layer
Application
Keywords
Historical Pricing
Historical view of private secondary pricing and transaction trends.
Medallia Comps
Public and private peers based on sector, stage, and business model.
Medallia Funding Rounds
Historical fundraising activity
| Round | Date | Amount Raised | Valuation | Investors | Sources |
|---|---|---|---|---|---|
| Take Private | Oct 29, 2021 | ||||
| IPO Announced | Jul 19, 2019 | ||||
| Series F | Feb 27, 2019 | ||||
| Series E | Jul 21, 2015 | ||||
| Series D | Aug 18, 2014 | ||||
Series C | May 3, 2013 |
Medallia Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| ROTH Capital Partners | IPO |
| Sequoia Capital | Series F, Series C, Series E, Series D, Series B |
| PeakSpan | Series F |
| RGM Capital | Series F |
| Needham & Company | IPO |
| Credit Suisse Group AG | IPO |
| Sequoia Capital Global Equities | Series F |
Market signals
Structured signals derived from secondary market and firmographic data.
- Mar 12, 2026
Named a Leader in Voice of the Customer Platforms for the fifth consecutive time.
- Dec 14, 2025
Added Contact Centre Software Company as a customer.
Medallia Filings
SEC and related filings with document metadata.
| Typed | Date | Amount Offered | Amount Sold | Filling | Pages | Download |
|---|---|---|---|---|---|---|
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Frequently Asked Questions
Common questions about Medallia's valuation, stock price, and market status.
