Open.cx

Open.cx

Private
Middletown, DelawareAI, Data & Cloud Infrastructurehttps://open.cx/

Last Round

Seed

Jan 21, 2026

Total Funding Raised

$7M

Momentum Score

50 /100

Company Overview

Open.cx is an AI-powered, all-in-one customer support and communication platform designed for enterprises and high-growth businesses. Founded by Mo Gharbat and based in Middletown, Delaware, the company aims to resolve complex Level 2 and Level 3 customer service issues that traditional support systems struggle with. The platform's AI agent integrates with existing business systems and operates across various channels, including web, phone, email, WhatsApp, and Slack, to provide fast and accurate responses. In January 2025, Open.cx announced it had raised $1.52 million in a pre-seed funding round backed by investors such as Y Combinator, Spacetime, and the CEO of Mollie. The company's technology is designed to automate 60-80% of complex support cases, leading to significant cost savings for its clients in industries like banking, airlines, and e-commerce.

Sector

AI, Data & Cloud Infrastructure

Verticals

Customer Experience, NLP & Conversational AI, Workflow Automation, Enterprise Communication

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS, Freemium

AI Layer

Application

Keywords

AI agentsAI customer supportcustomer service automationomnichannel supportautonomous supportAI contact centerCCaaSL2/L3 support automationAI helpdeskcustomer experience platformCX platformconversational AIenterprise customer supportunified inboxoutbound AIAI phone callshuman handoff

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Caplight Momentum Score

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Open.cx Comps

Public and private peers based on sector, stage, and business model.

CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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Open.cx Funding Rounds

Historical fundraising activity

RoundDateAmount RaisedValuationInvestorsSources
SeedJan 21, 2026
pre_seedJan 13, 2025

Open.cx Investors

Notable investors and investment history

InvestorRounds
Shorooq PartnersSeed
Pioneer Fundpre_seed
X by UnifonicSeed
Spacetimepre_seed
Sadu CapitalSeed
Y Combinatorpre_seed, Seed
Propellerpre_seed

Market signals

Structured signals derived from secondary market and firmographic data.

  • Jun 1, 2026

    Open job postings surged to 81 roles, 6.75x headcount.

  • May 11, 2026

    Open roles increased to 54, 4.5x headcount and 2.1x trailing average.

Open.cx Filings

SEC and related filings with document metadata.

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Open.cx Filings

SEC and related filings with document metadata.

Frequently Asked Questions

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Firmographic Details

HeadquartersMiddletown, Delaware
Employee Range12
Year FoundedN/A
Last FundingJan 21, 2026

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