Pylon

Private

San Francisco, CaliforniaEnterprise Softwarehttps://www.usepylon.com/

Last Round

Series B

Aug 19, 2025

Est. Valuation

$1.79M

Total Funding Raised

$54.9M

Company Overview

Pylon is a software company that provides an AI-native support platform for B2B companies, consolidating ticketing, omnichannel support, knowledge management, and account intelligence.

Sector

Enterprise Software

Verticals

Customer Experience, NLP & Conversational AI, Workflow Automation, Enterprise Communication

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS, Services & Consulting, Freemium

AI Layer

Application

Keywords

AI customer supportB2B customer supportAI helpdeskconversational supportAI agentsaccount intelligencesupport copilotomnichannel supportSlack supportMicrosoft Teams supportZendesk alternativeautomated ticket resolutioncustomer success platformAI knowledge basechurn predictionusage-based billing

Historical Pricing

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Pylon Comparables

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Pylon comparables — related companies by embedding similarity
Company	Similarity	Market Cap
Thena	89%
Plain	89%
ClearFeed	85%

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Pylon Funding Rounds

Historical fundraising activity

Data table
Round	Date	Amount Raised	Valuation	Investors	Sources
Series B	Aug 19, 2025
Series A	Aug 28, 2024
Seed	Nov 23, 2023
Seed	Jul 14, 2023
Accelerator	Mar 1, 2023

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Pylon Investors

Notable investors and investment history

Pylon investors
Investor	Rounds
Andreessen Horowitz	Series B, Series A
Bain Capital Ventures	Series B
Horizon	Seed, Series B
Venture Highway	Series B, Series A, Seed
Y Combinator	Seed, Series B, Series A, Accelerator
Comma Capital	Seed, Series B

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Market signals

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Aug 28, 2024
$17M round led by Andreessen Horowitz

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Pylon Filings

SEC and related filings with document metadata.

Data table
Typed	Date	Amount Offered	Amount Sold	Filling	Pages	Download
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Pylon Filings

SEC and related filings with document metadata.

Frequently Asked Questions

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Firmographic Details

HeadquartersSan Francisco, California

Year Founded2022

Last FundingAug 19, 2025

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