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Gainsight

Gainsight

Private
San Francisco, CaliforniaEnterprise Softwarehttps://www.gainsight.com/

Last Round

Private Equity

Nov 30, 2020

Est. Valuation

$1.1B

Total Funding Raised

$156.15M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

Gainsight is a business/productivity software company that develops a customer success platform designed to drive revenue and increase retention.

Sector

Enterprise Software

Verticals

Customer Experience, CRM, Business Intelligence

Business Model

B2B

Customer Profile

Subscription SaaS, Services & Consulting

AI Layer

Application

Keywords

customer success platformchurn predictioncustomer intelligenceproduct experiencecustomer health scoresentiment analysisworkflow automationcustomer retentionCSM softwareB2B SaaSAI-nativecustomer success managementpredictive analyticscustomer engagementrevopscustomer journey

Historical Pricing

Historical view of private secondary pricing and transaction trends.

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Caplight Momentum Score

Proprietary index based on bid/ask volume and sentiment.

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Gainsight Comparables

Compare Gainsight with similar companies based on industry and business-model similarity.

Gainsight comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Totango
86%
Planhat
85%
ChurnZero
84%

Gainsight Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Private EquityNov 30, 2020
Series EMay 9, 2017
Series DNov 12, 2015
Series COct 9, 2014
Series BNov 6, 2013
Series A
Apr 17, 2013

Key People

Founding team and executive leadership

Chuck Ganapathi

CEO

Executive Team

Prem Parameswaran

Chief Technology Officer

Executive Team

Paul Sheppard

Chief Financial Officer Head Of Corporate Development

Executive Team

Vijay Jegan

Chief AI Transformation Officer

Executive Team

Gainsight Investors

Notable investors and investment history

Gainsight investors
InvestorRounds
Bain Capital VenturesSeries D, Private Equity, Series E, Series B
Cultivation CapitalSeed
Salesforce VenturesSeries D, Private Equity, Series B, Series E
Missouri Technology CorporationSeed
Norwest Venture PartnersSeries D
Vista Equity PartnersPrivate Equity
Battery VenturesSeries D, Private Equity, Series B, Series E, Series A

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 2, 2026

    Launched support for Model Context Protocol (MCP) across CS and Staircase AI products.

  • Mar 30, 2026

    Integrates with NetSuite, SAP Concur, Zendesk, Jira, and Workday.

Gainsight Filings

SEC and related filings with document metadata.

Data table
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Gainsight Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about Gainsight's valuation, stock price, and market status.

Firmographic Details

HeadquartersSan Francisco, California
Employee Range1,129
Year Founded2009
Last FundingNov 30, 2020

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