Udesk
PrivateLast Round
Series C
Extension
Mar 25, 2020
Total Funding Raised
$101.29M
Company Overview
Udesk is a customer relationship management (CRM) company that provides an AI-powered, omnichannel customer service platform for enterprises to manage customer interactions across various digital channels.
Sector
Enterprise Software
Verticals
Customer Experience, NLP & Conversational AI, CRM, Cloud Communications, Workflow Automation
Business Model
B2B
Customer Profile
Subscription SaaS, Usage-Based SaaS
AI Layer
Application
Keywords
Historical Pricing
Historical view of private secondary pricing and transaction trends.
Udesk Comps
Public and private peers based on sector, stage, and business model.
| Company | Status | Est. Valuation | Rev Multiple |
|---|---|---|---|
| OpenAI | Private | $86.0B | ~40x |
| Cohere | Private | $5.0B | -- |
| Competitor 1 | Public | $XX.XB | XXx |
| Competitor 2 | Public | $XX.XB | XXx |
Udesk Funding Rounds
Historical fundraising activity
| Round | Date | Amount Raised | Valuation | Investors | Sources |
|---|---|---|---|---|---|
| Series C Extension | Mar 25, 2020 | ||||
| Series C | Sep 28, 2018 | ||||
| Series B | Jul 15, 2016 | ||||
| Series B | Mar 1, 2016 | ||||
| Series A Extension | Aug 19, 2015 | ||||
Series A | Apr 17, 2015 |
Key People
Founding team and executive leadership
Udesk Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| King Capital Investment | Series A Extension |
| DCM Ventures | Series B, Series A Extension, Series A, Series C |
| Legend Capital | Series B, Series C, Series A Extension |
| AA Investment | Series A Extension |
| Tiger Global Management | Series C Extension, Series C |
Market signals
Structured signals derived from secondary market and firmographic data.
- Feb 24, 2025
Job posting claims the company (referred to as Wofeng Technology) ranks in the top three for market share among well-known brand customers.
- Feb 24, 2025
Job posting suggests expansion of intelligent customer service software into the Japanese market.
Udesk Filings
SEC and related filings with document metadata.
| Typed | Date | Amount Offered | Amount Sold | Filling | Pages | Download |
|---|---|---|---|---|---|---|
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Frequently Asked Questions
Common questions about Udesk's valuation, stock price, and market status.