UDesk
PrivateLast Round
Series C
Extension
Mar 25, 2020
Total Funding Raised
$102.16M
Momentum Score
25 /100
Company Overview
Udesk is a digital customer service company that offers solutions in customer relationship management (CRM) and customer experience by utilizing artificial intelligence (AI), big data, and cloud computing technologies to help enterprises enhance their marketing and customer success operations.
Sector
Enterprise Software
Verticals
Customer Experience, CRM, NLP & Conversational AI, Cloud Communications, Business Intelligence
Business Model
B2B
Customer Profile
Subscription SaaS, Usage-Based SaaS, Services & Consulting, Freemium
AI Layer
Application
Keywords
Historical Pricing
Historical view of private secondary pricing and transaction trends.
UDesk Comps
Public and private peers based on sector, stage, and business model.
UDesk Funding Rounds
Historical fundraising activity
| Round | Date | Amount Raised | Valuation | Investors | Sources |
|---|---|---|---|---|---|
| Series C Extension | Mar 25, 2020 | ||||
| Series C | Sep 28, 2018 | ||||
| Series B | Jul 12, 2016 | ||||
| Series A Extension | Aug 19, 2015 | ||||
| Series A | Apr 16, 2015 |
Key People
Founding team and executive leadership
UDesk Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| King Capital Investment | Series A Extension |
| DCM Ventures | Series A Extension, Series A, Series C |
| Legend Capital | Series B, Series C, Series A Extension |
| AA Investment | Series A Extension |
| Tiger Global Management | Series C Extension, Series C |
Market signals
Structured signals derived from secondary market and firmographic data.
- Feb 24, 2025
Job posting claims the company (referred to as Wofeng Technology) ranks in the top three for market share among well-known brand customers.
- Feb 24, 2025
Job posting suggests expansion of intelligent customer service software into the Japanese market.
UDesk Filings
SEC and related filings with document metadata.
| Typed | Date | Amount Offered | Amount Sold | Filling | Pages | Download |
|---|---|---|---|---|---|---|
Mock Valuation | Sign Up to view | Mock Valuation | Sign Up to view | Mock Valuation | Sign Up to view | Mock Valuation |
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Mock Valuation | Sign Up to view | Mock Valuation | Sign Up to view | Mock Valuation | Sign Up to view | Mock Valuation |
Frequently Asked Questions
Common questions about UDesk's valuation, stock price, and market status.
