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Unthread

Unthread

Private
New York City, New YorkEnterprise Softwarehttps://unthread.io/

Last Round

Seed

Aug 8, 2024

Total Funding Raised

$3.5M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

Unthread is an AI-powered service management and helpdesk platform that integrates natively into Slack to automate ticket creation, routing, and resolution for IT, HR, and customer support teams.

Sector

Enterprise Software

Verticals

Customer Experience, Enterprise Communication, NLP & Conversational AI, Workflow Automation

Business Model

B2B

Customer Profile

Subscription SaaS

AI Layer

Application

Keywords

customer support platformhelpdesk softwaresaas helpdeskslack ticketingsupport automationticket managementai support agentslack integrationworkflow automationmicrosoft teams supportconversational supportai triagesupport copilotservice level agreementSLA

Historical Pricing

Historical view of private secondary pricing and transaction trends.

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Caplight Momentum Score

Proprietary index based on bid/ask volume and sentiment.

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Track how buyer interest and sentiment changes over time.

Unthread Comparables

Compare Unthread with similar companies based on industry and business-model similarity.

Unthread comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Thena
94%
ClearFeed
93%
Pylon
88%

Unthread Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
SeedAug 8, 2024
SeedAug 1, 2022

Key People

Founding team and executive leadership

Jake McCloskey

Co-founder, CTO

Founding Team

Tom Bachant

Co-founder, CEO

Founding Team

Unthread Investors

Notable investors and investment history

Unthread investors
InvestorRounds
Y CombinatorSeed
Moxxie VenturesSeed
Bling CapitalSeed

Market signals

Structured signals derived from secondary market and firmographic data.

  • Feb 13, 2026

    Langchain, Apollo GraphQL, HubSpot, Lemonade, and Automattic are now customers.

  • Jan 6, 2026

    Added Sisense, a technology/business intelligence company, as a customer.

Unthread Filings

SEC and related filings with document metadata.

Data table
TypedDateAmount OfferedAmount SoldFillingPagesDownload
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Unthread Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about Unthread's valuation, stock price, and market status.

Firmographic Details

HeadquartersNew York City, New York
Employee Range8
Year Founded2021
Last FundingAug 8, 2024

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