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Zendesk

Zendesk

Private
San Francisco, CaliforniaEnterprise Softwarehttps://www.zendesk.com/

Last Round

Take Private

Nov 22, 2022

Est. Valuation

$10.2B

Total Funding Raised

$1.8B

Company Overview

Zendesk is a software company that provides a cloud-based customer service and engagement platform designed to unify customer communication and improve relationships.

Sector

Enterprise Software

Verticals

Customer Experience, CRM, NLP & Conversational AI, Enterprise Communication

Business Model

B2B

Customer Profile

Subscription SaaS, Services & Consulting, Usage-Based SaaS

AI Layer

Application

Keywords

customer experience softwareCX softwarehelpdesk softwareticketing systemcustomer support platformAI agentscustomer service automationCRM platformcloud contact centeromnichannel supportknowledge base softwareself-service portalAI chatbotcustomer engagement platformSaaS helpdesk

Historical Pricing

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Caplight Momentum Score

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Zendesk Comparables

Compare Zendesk with similar companies based on industry and business-model similarity.

Zendesk comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Freshworks Inc
88%
Salesforce
82%
HubSpot
79%

Zendesk Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Take PrivateNov 22, 2022
Take PrivateJun 24, 2022
DebtJun 11, 2020
DebtMar 16, 2018
IPOMay 14, 2014
Series D
Sep 12, 2012

Key People

Founding team and executive leadership

Molly Nolan

Co-Chief Executive Officer

Executive Team

Raul Hartung

Chief Executive Officer

Executive Team

Chris Tomkins

Office of the CTO - Product Solutions Manager

Executive Team

Jason Maynard

CTO (North America & Asia Pacific)

Executive Team

Zendesk Investors

Notable investors and investment history

Zendesk investors
InvestorRounds
MatrixIPO, Series D, Series C
Benchmark CapitalSeries C, Series B, IPO, Series D
Credit Suisse Securities (USA) LLCIPO
Notable CapitalSeries C
Morgan Stanley & Co., LLCIPO
Canaccord GenuityIPO
PermiraTake Private

Market signals

Structured signals derived from secondary market and firmographic data.

  • Jun 11, 2020

    $1.1B debt round completed.

  • May 14, 2014

    $100M IPO round led by Goldman Sachs and Morgan Stanley.

Zendesk Filings

SEC and related filings with document metadata.

Data table
TypedDateAmount OfferedAmount SoldFillingPagesDownload
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Zendesk Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about Zendesk's valuation, stock price, and market status.

Firmographic Details

HeadquartersSan Francisco, California
Employee Range7,451
Year Founded2007
Last FundingNov 22, 2022

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