AmplifAI

AmplifAI

Private
Plano, TexasEnterprise Softwarehttps://amplifai.com

Last Round

Series B

Sep 23, 2025

Total Funding Raised

$56.1M

Company Overview

AmplifAI is a software company that provides an AI-powered performance enablement platform specifically for contact centers. The platform unifies data from various sources, including CRM, voice, and chat, to deliver role-specific insights and AI-recommended actions for associates, team leaders, and managers. Its features include automated quality assurance (Auto QA), AI-powered coaching, and gamification to improve agent productivity, customer experience, and business outcomes in sales, support, and collections. The company serves various industries, including healthcare, financial services, retail, and technology.

Sector

Enterprise Software

Verticals

Customer Experience, Quality Management, NLP & Conversational AI, HR, Business Intelligence

Business Model

B2B

Customer Profile

Subscription SaaS, Services & Consulting

AI Layer

Application

Keywords

performance enablement platformcontact center AIagent performance managementautomated quality managementAI coachingcontact center softwareworkforce engagement managementcall center softwareagent assistCX intelligenceconversation intelligenceautomated QAgamification platformBPO softwaredata integrationper-seat pricing

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AmplifAI Comps

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CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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AmplifAI Funding Rounds

Historical fundraising activity

RoundDateAmount RaisedValuationInvestorsSources
Series BSep 23, 2025
Series AOct 13, 2021
SeedMar 18, 2019

AmplifAI Investors

Notable investors and investment history

InvestorRounds
Naya VenturesSeed
Dallas Venture PartnersSeries B, Series A
Capital FactorySeed, Series A
GreycroftSeries A
Dallas Venture CapitalSeries B
CVS Health VenturesSeries B
LiveOak VenturesSeed, Series B, Series A

Market signals

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  • Apr 29, 2026

    Collaborating with TTEC Canada Solutions on AI-driven performance.

  • Nov 23, 2025

    Added Caisson Technologies, an IT Services / Life Sciences startup, as a customer.

AmplifAI Filings

SEC and related filings with document metadata.

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AmplifAI Filings

SEC and related filings with document metadata.

Frequently Asked Questions

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Firmographic Details

HeadquartersPlano, Texas
Employee Range156
Year Founded2018
Last FundingSep 23, 2025

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