Observe.AI

Observe.AI

Private
Redwood City, CaliforniaEnterprise Softwarehttps://www.observe.ai

Last Round

Series C

Apr 12, 2022

Est. Valuation

$1.4B

Total Funding Raised

$213.12M

Company Overview

Observe.AI is a technology company that offers a quality assurance engine that transforms customer conversations into actionable insights using artificial intelligence to enhance sales conversion and customer retention across various communication channels.

Sector

Enterprise Software

Verticals

Customer Experience, NLP & Conversational AI, Compliance, Workflow Automation, Business Intelligence

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS, Services & Consulting

AI Layer

Application

Keywords

conversation intelligencecontact center AIcall center AIautomated quality assurancecontact center LLMgenerative AIagent assistAI agent coachingspeech analyticsinteraction analyticsautomatic speech recognitionASRnatural language processingNLPAI voice agentCX AIcompliance monitoringomnichannel analytics

Historical Pricing

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Caplight Momentum Score

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Observe.AI Comps

Public and private peers based on sector, stage, and business model.

CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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Observe.AI Funding Rounds

Historical fundraising activity

RoundDateAmount RaisedValuationInvestorsSources
Series CApr 12, 2022
Series BSep 15, 2020
Series A ExtensionDec 10, 2019
Series AAug 14, 2018
SeedJan 1, 2018

Key People

Founding team and executive leadership

Swapnil Jain

Co-Founder And CEO

Founding Team

Subhash Tibrewal

Chief Financial Officer

Executive Team

Vache Moroyan

Chief Product Officer

Executive Team

Observe.AI Investors

Notable investors and investment history

InvestorRounds
SoftBank Investment AdvisersSeries C
Bain Capital VenturesSeries B
Steadview CapitalSeries C, Series A Extension
01 AdvisorsSeries A Extension, Series C
Emergent VenturesSeries C, Series B, Series A Extension
Maschmeyer GroupSeries A
SoftBank Vision Fund 2Series C

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 5, 2026

    Added Intelligent Building Technologies, LLC as a customer.

  • Mar 4, 2026

    Accolade, Prudential, and Concentrix are now clients.

Observe.AI Filings

SEC and related filings with document metadata.

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Observe.AI Filings

SEC and related filings with document metadata.

Frequently Asked Questions

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Firmographic Details

HeadquartersRedwood City, California
Employee Range398
Year Founded2017
Last FundingApr 12, 2022

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