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Observe.AI

Observe.AI

Private
San Francisco, CaliforniaEnterprise Softwarehttps://www.observe.ai/

Last Round

Series C

Apr 12, 2022

Est. Valuation

$1.4B

Total Funding Raised

$213.12M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

Observe.AI is a software company that provides an AI-powered conversation intelligence and automation platform for contact centers.

Sector

Enterprise Software

Verticals

NLP & Conversational AI, Customer Experience, Sales Enablement, Enterprise Communication, Workflow Automation

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS

AI Layer

Application

Keywords

conversation intelligencecontact center AICCaaSquality assurance automationagent coachinggenerative AIcontact center analyticsagent performance managementvoice AIcustomer support automationspeech analyticsCX automationcall center softwareAI coachingenterprise SaaS

Historical Pricing

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Caplight Momentum Score

Proprietary index based on bid/ask volume and sentiment.

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Observe.AI Comps

Public and private peers based on sector, stage, and business model.

Observe.AI comps — public and private peers by sector, stage, and business model
CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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Observe.AI Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series CApr 12, 2022
Series BSep 15, 2020
Series A ExtensionDec 10, 2019
Series AAug 14, 2018
SeedJan 1, 2018

Key People

Founding team and executive leadership

Swapnil Jain

Co-Founder and CEO

Founding Team

Subhash Tibrewal

Chief Financial Officer

Executive Team

Tina Figueroa

Chief People Officer

Executive Team

Vache Moroyan

Chief Product Officer

Executive Team

Observe.AI Investors

Notable investors and investment history

Observe.AI investors
InvestorRounds
SoftBank Investment AdvisersSeries C
Bain Capital VenturesSeries B
Steadview CapitalSeries C, Series A Extension
01 AdvisorsSeries A Extension, Series C
Emergent VenturesSeries C, Series B, Series A Extension
Maschmeyer GroupSeries A
SoftBank GroupSeries C

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 5, 2026

    Added Intelligent Building Technologies, LLC as a customer.

  • Mar 4, 2026

    Accolade, Prudential, and Concentrix are now clients.

Observe.AI Filings

SEC and related filings with document metadata.

Data table
TypedDateAmount OfferedAmount SoldFillingPagesDownload
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Observe.AI Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about Observe.AI's valuation, stock price, and market status.

Firmographic Details

HeadquartersSan Francisco, California
Employee Range343
Year Founded2017
Last FundingApr 12, 2022

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