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CallMiner

CallMiner

Private
Waltham, MassachusettsEnterprise Softwarehttps://callminer.com/

Last Round

Series D

Nov 29, 2023

Est. Valuation

$25.57M

Total Funding Raised

$115.4M

Momentum

Top 25%

of companies Caplight tracks

Company Overview

CallMiner is a customer experience analytics company that offers a cloud-based platform for analyzing customer interactions to enhance contact center performance.

Sector

Enterprise Software

Verticals

NLP & Conversational AI, Customer Experience, Business Intelligence

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS, Services & Consulting

AI Layer

Application

Keywords

conversation intelligenceinteraction analyticscontact center AIspeech analyticsagent performance managementreal-time agent guidancecustomer sentiment analysisomnichannel analyticsautomated redactionagentic AIintelligent automationconversational IVRvoicebotcompliance monitoringsubscription SaaS

Historical Pricing

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Caplight Momentum Score

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CallMiner Comparables

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CallMiner comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Level AI
85%
Capacity
83%
Gravite
83%

CallMiner Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series DNov 29, 2023
Growth EquityDec 16, 2019
Series CJun 4, 2018
Series CDec 27, 2016
VC RoundSep 15, 2015
VC Round
Feb 8, 2013

Key People

Founding team and executive leadership

Martin Čermák

CTO, Co-Founder

Founding Team

Jeff Gallino

Chief Executive Officer

Executive Team

Rob Lane

Chief Financial Officer

Executive Team

Bruce McMahon

Vice President Of Product, Chief Product Officer

Executive Team

CallMiner Investors

Notable investors and investment history

CallMiner investors
InvestorRounds
NewSpring CapitalVC Round
Hamilton LaneVC Round
Springcoast Capital PartnersGrowth Equity
Inflexion Private EquitySeries B
CRVSeries B
In-Q-TelStrategic
Inflexion PartnersStrategic, Series C, Series A

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 5, 2026

    Added Intelligent Building Technologies, LLC as a customer.

  • Mar 10, 2026

    Recognized as a 'Boston Globe Top Place to Work'.

CallMiner Filings

SEC and related filings with document metadata.

Data table
TypedDateAmount OfferedAmount SoldFillingPagesDownload
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CallMiner Filings

SEC and related filings with document metadata.

Frequently Asked Questions

Common questions about CallMiner's valuation, stock price, and market status.

Firmographic Details

HeadquartersWaltham, Massachusetts
Employee Range13
Year Founded2002
Last FundingNov 29, 2023

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