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Chatdesk

Chatdesk

Private
New York City, New YorkEnterprise Softwarehttps://www.chatdesk.com/

Last Round

Series A

Jan 18, 2022

Total Funding Raised

$9M

Company Overview

Chatdesk is a software company that provides a customer engagement platform designed to help businesses enhance sales and customer support.

Sector

Enterprise Software

Verticals

Customer Experience, NLP & Conversational AI, E-commerce

Business Model

B2B

Customer Profile

Usage-Based SaaS, Subscription SaaS, Marketplace Commission, Freemium

AI Layer

Application

Keywords

customer support platforme-commerce customer supporthybrid customer supporton-demand customer supportCX platformhuman-in-the-loop AIgig economy customer supportcustomer service outsourcingconversational commercecall deflectionomnichannel supportDTC customer supportsupport as a servicepay-per-ticketusage-based billingShopify integration

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Chatdesk Comparables

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Chatdesk comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Limitless Technology
78%
Gorgias
76%
Tidio
74%

Chatdesk Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series AJan 18, 2022
SeedDec 21, 2017

Chatdesk Investors

Notable investors and investment history

Chatdesk investors
InvestorRounds
Slow VenturesSeed
Cultivation CapitalSeries A
Lunch PartnersSeed
Partech PartnersSeed
Menlo VenturesSeries A
Serena VenturesSeries A
Fika VenturesSeed, Series A

Market signals

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  • Dec 15, 2024

    Monthly visitors increased 126% MoM to 111.4K.

Chatdesk Filings

SEC and related filings with document metadata.

Data table
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Chatdesk Filings

SEC and related filings with document metadata.

Frequently Asked Questions

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Firmographic Details

HeadquartersNew York City, New York
Employee Range5
Year Founded2016
Last FundingJan 18, 2022

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