Cresta

Cresta

Private
Palo Alto, CaliforniaAI, Data & Cloud Infrastructurehttps://www.cresta.com

Last Round

Series D

Nov 19, 2024

Est. Valuation

$1.6B

Total Funding Raised

$261M

Momentum Score

25 /100

Company Overview

Cresta is a customer experience technology company that offers a platform designed to enhance and scale customer service quality by providing timely information to sales agents, thereby boosting their conversion rates and overall team efficiency.

Sector

AI, Data & Cloud Infrastructure

Verticals

NLP & Conversational AI, Customer Experience, Sales Enablement, Workflow Automation, Business Intelligence

Business Model

B2B

Customer Profile

Subscription SaaS, Services & Consulting, Usage-Based SaaS

AI Layer

Application

Keywords

contact center AIreal-time agent coachinggenerative AI platformagent assistcontact center copilotconversation intelligenceagent copilotcustomer service AIsales coaching platformAI virtual agentautomated quality managementcontact center automationCSAT improvementknowledge assistper-seat licensing

Historical Pricing

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Caplight Momentum Score

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Cresta Comps

Public and private peers based on sector, stage, and business model.

CompanyStatusEst. ValuationRev Multiple
OpenAIPrivate$86.0B~40x
CoherePrivate$5.0B--
Competitor 1Public$XX.XBXXx
Competitor 2Public$XX.XBXXx

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Cresta Funding Rounds

Historical fundraising activity

RoundDateAmount RaisedValuationInvestorsSources
Series DNov 19, 2024
Series CMar 17, 2022
Series BMar 31, 2021
StrategicJan 29, 2021
SeedFeb 3, 2020

Key People

Founding team and executive leadership

Tim Shi

Co-Founder, CTO

Founding Team

Zayd Enam

Cresta Lead (Founder CEO)

Founding Team

Daniel Hoske

Chief Technology Officer

Executive Team

Cresta Investors

Notable investors and investment history

InvestorRounds
Andreessen HorowitzSeries D, Series B, Series C, Seed
World Innovation LabSeries D
Allen & CompanySeries B
Brilliant Phoenix Capital ManagementSeries D
Bechtolshiem Family TrustSeed
Greylock PartnersSeries D, Series B, Series C, Seed
Allen & CompanySeries B

Market signals

Structured signals derived from secondary market and firmographic data.

  • Mar 17, 2026

    Launched Knowledge Agent, an AI assistant for contact centers.

  • Mar 3, 2026

    Named one of America's Best Startup Employers of 2026 by Forbes.

Cresta Filings

SEC and related filings with document metadata.

TypedDateAmount OfferedAmount SoldFillingPagesDownload
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Cresta Filings

SEC and related filings with document metadata.

Frequently Asked Questions

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Firmographic Details

HeadquartersPalo Alto, California
Employee Range575
Year Founded2017
Last FundingNov 19, 2024

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